All Photography Copyright 2020 Eric Alan Smith For Smith And Western
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CUSTOMER CARE

Have any questions or concerns? 

We’re always ready to help!

 

 

Contact us here or Email us at

mail@smithandwesternonline.com

 

RETURNS

Regular priced items and sale items up to 15% off may

be returned or exchanged for full refund to your method

of payment within 5 days of receipt of your merchandise. 

If we don't hear from you within 5 days of receipt of your merchandise, we will assume you are happy with your

purchase and consider the sale final.

 

All sale items sold at 20% off or more are final sales and

cannot be returned, exchanged or refunded.

 

Shipping fees are non-refundable.

 

All returns must be received back within 10 days

from the day you notify us that it's being returned,

after that the return/exchange will be closed. 

FAQ

Do you provide International delivery?

 

No, Only within the United States.

 

How do I return an item?

 

Email us at mail@smithandwesternonline.com

within 5 days of receiving your order.

 

What is your returns policy?

 

See above "Returns"

How do I track my order?

 

If a tracking number was not provided to you, contact

us at mail@smithandwesternonline.com 

 

Can I have my order shipped

overnight or 2 day air?

 

Sorry, but not at this time.

 

What are your delivery options?

 

We normally ship USPS First Class or Priority. On larger

or high value purchases we will ship FEDEX.